Signs It’s Time To Redesign Your Website

Designing your first website is a stressful undertaking. It requires you to dig deep into your business in order to write the copy for your site. You need to work with a designer and go through the process of creating a site that looks unique and works well. Plus you’ll end up investing a lot of time, energy and money. And finally, after all that, you’re finished and it’s time for the site to go live. What a relief!
Many business owners go through this same process. By the time the process is finished, many entrepreneurs are very glad that it’s over – and don’t want to do it again anytime soon.

Unfortunately, websites don’t last forever. Even if you plan your site to work for the current vision for your business, you can’t accurately account for the entire future of your business.

Eventually you’ll have to make some changes to your website. Some of these changes can be accomplished with simple maintenance, and by making updates to your site. But there’s only so far that patching and revising your current site can go. If your site is particularly outdated, or if it’s not working well for you, it’s probably time to consider a full-scale site redesign.

Some signs that it’s time to redesign your site include:

Your Business Has Changed or Grown

If your business is no longer the same as it was when you designed your site, chances are that you should redesign your website to reflect that. If you’ve only had a few small changes, you might be able to just update your current website. But, if you’ve changed your business direction, decided to provide new products or services, or if your company has grown significantly, it will pay off to redesign your site. Reconsider how the changes to your business should be reflected or addressed in the structure, design and strategy behind your website.

Your Site Looks Like It Was Designed in 1995

Some signs of an outdated web site include: chunky, slow-loading graphics, old-style “framed” coding, where the site is divided up into panes that load separately, little animated cartoon clip-art throughout the site, and text created as images instead of in HTML. Having any of these on your site could reflect poorly on your business, making you look ‘behind the times’. It can also make you look like you don’t care enough about your business or about technological advances to keep abreast of them. Keeping your company’s website looking modern will improve its credibility.

The Information on Your Site Isn’t User-Friendly

If you cringe when you read your site text, or if you regularly get questíons on your site text from visitors, re-structuring your copy or rewriting it can help to fix these problems. If you’ve been adding to your site over time and the navigation has become unwieldy or confusing, restructuring your navigation could be another pressing reason to redesign your site. You want visitors to be able to easily find their way around your site and to be able to access all the information you have within a few clicks. Laying out your site to make that possible can make your visitor’s experience on your site a lot easier.

You Apologize for the Site When Referencing It or Handing Out Your Business Cards

Your site should be a source of pride. It should provide your clients and prospects an easy way to get a lot of information about your business. And, if you have to apologize for out-of-date information, broken images, poor design, difficult navigation or anything else on your site, it makes you look unprepared and unprofessional. Make sure your site is in top shape and looks impressive, so your clients believe your business is in good shape too.

You’re Not Getting Good Results in the Search Engines

Poor rankings in the Search Engines can be a result of not optimizing your site well. Poor search engine ranking can also be a result of bad design choices or coding on your site. Make sure that your site isn’t designed using frames and that the text is coded in HTML. Flash sites are also more difficult to optimize for Search Engines.

It’s Not Bringing in inquiries and Helping You to Make Sales

If your site was designed long ago, then there’s a good chance that it was designed as “brochureware”. This means that the site was designed just to act as an online brochure. This was very common a few years ago, when websites were new. But recently businesses have realized that a website can do a lot more than just impersonate your brochure – it can help you close sales, bring in new prospects and make your business easier to run. To bring in more inquiries and make more sales include the following when you redesign your site:

Calls to action to encourage your visitors to take specific actions – like purchasing something, contacting you, or signing up for a newsletter.

Forms, scripts, or programs to make your business easier – like contact forms, project estimating tools, and an autoresponder email series that can help you keep in touch with your clients and prospects. Including a shopping cart or Paypal buttons on your site can also help you to make more sales without any additional work.

Downloadable information packets, articles, questionnaires and white papers can answer a prospect’s questíons about your products or services and help them to move closer to buying. And, if you require the prospect to enter their email address or other contact information, it can help you to grow your prospect líst as well. These are just a few of the functions that your site can perform for your business. To get ideas for other ways that your site can help you improve your business, look at the other sites that you visit and note the functions they perform.
Your Site is Costing You a Fortune to Update

If you’re racking up huge bills because of changes and still have a lot to go, it might be time to consider a whole site redesign. Make a líst of everything that you want to do on your site and consult a web designer about redesigning your site with those changes in mind. Often, if you have extensive changes to make to your site, it can be less expensive to just start over.

If your site is designed in Flash or coded in such a way that you can’t maintain it yourself, redesigning and re-coding your site could allow you to do so. Having the ability to make changes and update your own text will let you make revisions quickly, at no expense. And you can play with your site and make revisions to see what will work best for your business and clients.

If your site has any of the problems mentioned here, it’s time to redesign. The steps needed to update and revise will differ depending on the problems and issues that your site has – you may not have to start from scratch. But, do make sure that you address all of the problems that your site has so that you won’t have to redesign again any time soon!

By Erin Ferree

7 Marketing Mistakes to Avoid when Promoting your Business

Many people rush into business thinking it will be easy to run, but very soon they realize that it is not as easy as it looks. A successful business is a finely tuned machine. In order to keep your business running smoothly it is important to avoid making mistakes.

Here are the 7 most common mistakes to avoid:

1. Not having clear objectives:
Many business people start a business without clear objectives. They fail to set realistic goals for their marketing and consequently set themselves up for failure. It is important to make a list of goals and objectives based on a quarterly time line. If you do not have company goals and objectives you are like a car driving without a road map. Make sure all employees are briefed on company objectives. When your employees are not properly prepared you will not be able to achieve company objectives.

2. Neglecting to analyse your potential customers
Neglecting to analyse your potential customers is a dangerous mistake. It can lead to many problems. When you do not analyse your customers wants and needs you do not know what products and services to develop for them. This will lead to targeting the wrong market and neglecting to understand your own niche market. It is important for any business to do their marketing analysis so that you can target your market and maximise your sales.

3. Not testing:
By not testing your sales copy and places you advertise with split testing your advertising, you will be losing sales. Split testing is simple to do but many businesses fail to do this. This results in a lot of wasted time and effort. If you do not test your ad copy and marketing promotions you will not have a proper idea of the ads and promotions that are pulling and what is not working. It is simple to do by placing 2 ads for the same product in a publication or website etc. You can then see which one is performing the best.

4. Not budgeting:
Budgeting is extremely important in business. Your business should never run out of money. This is especially true with your marketing and advertising ventures. It is important to have a monthly or quarterly budget for your marketing. Within that budget put aside money for each promotion you will be doing. Start small, test and then build on successes. This will allow you to always stay solvent and have enough for promotions.

5. Giving up too soon:
Companies go out of business at an alarming rate these days. One of the reasons is that the owners give up too soon. Just when success might be just around the corner they give up and decide to close the business down. In exactly the same fashion marketing promotions can fail. You need to give your promotions at least 3 months before you decide to scrap them. Some promotions will take longer than others to bring results. As always, test all marketing tactics before you launch a larger promotion. Patience is one of the hallmarks of business and you need to implement it.

6. Poor sales copy:
How often have you wanted a product but when you read the sales page you had serious doubts? Poor unprofessional ad copy will cost you sales. In fact without good sales copy you will not be able to sell effectively at all. It is critical to your business to get this right. If necessary get an experienced copywriter to do this. It is worth the investment, as you will see returns when you make sales.

7. Not screening your employees carefully:
To handle the extra load for the Christmas season you will need to hire new employees. It is very important not to rush into this. There is no dearth of people needing employment but you need to screen them carefully before hiring. One rude customer service agent can cost you customers. Do not take this type of risk. You want to preserve the integrity of your company at all times and screening employees is the way to achieve this. You will then be able to build a core of loyal professional employees that will be an asset to the company.

The golden rule is to diversify.
You should always use multiple forms of marketing promotions in your business. Do not just do one or two promotions and then wait for results. This will slow company growth and your business will stagnate. The last thing you need is to slow your marketing in the Christmas season. So remember to diversify and enjoy the increase in sales.

By avoiding these mistakes you will take your company to the success you deserve. You will be able to have year round success for your business and really be able to cash in on the Christmas season. So plan ahead and be careful not to make these common mistakes.

About the Author: Sean McPheat is a leading authority marketing consultant.

Cornerstones of an Effective Website

Just about everyone has a website today. Certainly, if you’re in business one way or another, you have a website. And people have different objectives behind their sites. Some are content-driven. Others provide an online service and have sophisticated user interfaces. Others still are designed to entertain and amuse their visitors. But regardless what your website is designed to do, there are a few primary objectives you should keep in mind before you start building.

Focus
This first website objective is FOCUS. Your site needs to have a narrow and specific focus. Why is this? Because there are literally millíons of websites out there and the visitors you’re lucky enough to attract will only take a few seconds to decide whether they’ll stick around or whether they’ll simply click the back button and continue browsing elsewhere. Within those few seconds, your site needs to communicate exactly what it’s designed to do so the visitor can decide if it meets his or her needs or not.

One of the best exercises to enhance the focus of your site is to establish a 15 to 25-word positioning statement that guides all your development activity going forward. Think about it like a mission statement. It should articulate exactly what your website does in just 15 to 25 words.

Another way to look at it is to do a Google search for a keyword in your field and see what comes up in the results page. Under each listing, there’s a short description of what that site is all about. As it turns out, the search engines get that description from the meta tags on those websites but it’s exactly the same thing. What do you want YOUR description to say?

Once you’ve established a positioning statement, you should display it prominently on your homepage. It should be one of the first things visitors see when they land on your website. And as I mentioned above, the same statement should be included in your meta tags as your site description. That way, the search engines know exactly what your site is about at the same time. And if your site shows up in a search results page, that description will show up as part of your listing.

Depth
The second objective is DEPTH. Again, this objective serves your visitors as well as the search engines. Build a massive amount of content all about your narrow business focus. That way, if a visitor lands on your website and decides in the first few seconds that they need what you’re providing, they’ll go on to find a ton of resources all about that topic, satisfying their need and establishing trust along the way.

Depth of content helps your website with the search engines as well. Google uses complicated algorithms to assess value to different websites and one of the biggest things they look for is content. If your website has a narrow focus and lots of content about that focus, it will get ranked higher within your area of expertise. Google will consider your site a good resource for people searching for your narrow focus.

Sticky
The third objective is to make your site STICKY. This is a relatively new term that describes a website’s ability to keep a visitor on the site. A lot of sites do a fairly good job of attracting visitors but many of those visitors take one look at the site and leave within a second or two. As I mentioned earlier, the positioning statement can do a lot to help someone understand what your site is designed to do. But you need more than that to keep them browsing.

The visitor needs to see immediate value when they visit your site. They need to see something that will benefit them right away. They need to see something they can use to make their own lives better. This is the foundation behind today’s value-first marketing moniker. People have been over-marketed and have become skeptical in clever marketing slogans. They want to see the value. They want proof that you can deliver. They want to sample your product or service before they buy anything.

You should spend some time and think about what you can provide your website visitors as soon as they land on your site. It could be information. It could be a tool or calculator of some kind. It could be a free subscription. It could be an entertaining video or an interactive game they can play. Whatever it is, you need to capture your visitor within seconds and guide them to something that will benefit them.

Once they’ve received one piece of value, give them a second and then a third. Guide them through a maze of value, encouraging them to continue browsing and discovering even more. This is the key to a sticky website and you can get a good idea of your progress by measuring your average time on the site through your analytics platform.

There are a million different websites out there and they’re all designed to achieve different objectives. But each one of those websites can be a bit better by incorporating more focus, depth and stickiness. All three improve your website’s effectiveness and all three provide benefits with the search engines as well.

By Patrick Schwerdtfeger